Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the Cedar & Clay website, online store, and related services (collectively, the “Services”) operated by Cedar & Clay (“Cedar & Clay,” “we,” “us,” or “our”). By browsing, creating an account, or placing an order through the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

These Terms apply to all visitors, registered users, and customers. Additional terms or conditions may apply to specific features, promotions, or purchases, and those terms are incorporated by reference.

To access certain features of the Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep that information up to date.

You are responsible for safeguarding your password and for all activity that occurs under your account. If you suspect unauthorized access to your account, you agree to notify us promptly. We are not liable for losses caused by unauthorized use of your account.

You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account and place an order. By placing an order, you represent that you meet this requirement.

Placing an order through the Services constitutes an offer to purchase the selected products. An order is not accepted until we send an order confirmation. We reserve the right to accept or decline any order, in whole or in part, at our sole discretion, including due to suspected fraud, payment issues, or inventory limitations.

If we cancel an order after payment has been processed, we will issue a full refund to the original payment method within a reasonable timeframe. If you cancel an order before it has shipped, we will make every effort to process a refund promptly.

All prices are listed in U.S. dollars and are subject to change without notice. Prices displayed at the time of checkout are the prices that will be charged. Applicable sales tax and shipping charges are calculated and displayed at checkout.

We reserve the right to correct typographical errors or mispriced items. If a product is listed at an incorrect price due to an error, we may cancel the order and offer you the option to re-purchase at the correct price or receive a refund.

Payment is processed through our third-party payment provider. We do not store your full credit card number or payment credentials on our servers. By submitting payment, you authorize our payment provider to charge the selected payment method for the full order amount.

We ship to addresses within the United States. Shipping methods, transit times, and charges are described on our Shipping & Returns page. Estimated delivery times are not guaranteed and are subject to carrier delays.

Risk of loss and title for items pass to you upon delivery to the shipping carrier. We are not responsible for packages lost or delayed after they have been handed to the carrier, though we will assist in tracking and resolving delivery issues where possible.

Our return policy is described in detail on our Shipping & Returns page. Generally, unused items in their original condition may be returned within 30 days of delivery for a refund of the product price. Original shipping charges are non-refundable unless the return is due to our error.

Refunds are issued to the original payment method within a reasonable period after we receive and inspect the returned item. Certain items, such as candles and personal care products, may not be eligible for return due to health and hygiene reasons.

We strive to display product descriptions, images, and specifications as accurately as possible. However, we do not warrant that product descriptions, photography, or other content is entirely accurate, complete, reliable, current, or error-free. Colors and finishes may vary from what appears on your screen due to display settings and photography conditions.

Product availability is subject to change. If an item you ordered is unavailable, we will notify you and offer an alternative, a backorder, or a refund.

All content on the Services — including text, graphics, logos, product photography, page layouts, and software — is the property of Cedar & Clay or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on the Services without our prior written consent. Limited, reasonable use for personal, non-commercial browsing is permitted.

You agree not to:

• Use the Services for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to any part of the Services, systems, or networks.
• Interfere with the proper functioning of the Services, including introducing viruses or malicious code.
• Scrape, copy, or use automated tools to extract data from the Services without permission.
• Submit false, misleading, or fraudulent information, including in reviews or account details.

The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied, to the fullest extent permitted by law. We do not warrant that the Services will be uninterrupted, error-free, or secure, or that any product will meet your specific requirements.

To the fullest extent permitted by applicable law, Cedar & Clay and its affiliates, officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of or inability to use the Services or any product purchased through the Services.

Our total liability for any claim arising from these Terms or your use of the Services shall not exceed the amount you paid to us in the preceding twelve (12) months, or the value of the specific product that gave rise to the claim, whichever is greater.

You agree to indemnify and hold harmless Cedar & Clay and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or your infringement of any third-party rights.

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any dispute arising from these Terms or your use of the Services shall be resolved in the state or federal courts located in Texas, and you consent to the exclusive jurisdiction of those courts.

We may update these Terms from time to time. The most current version will always be posted on this page with the updated “Last updated” date. Your continued use of the Services after any changes constitutes acceptance of the revised Terms.

Questions about these Terms? Reach us through our Contact page.